Policies & Legal Notices

Terms & Conditions

Welcome to Rishabh Steels. By accessing and using this website, you agree to comply with and be bound by the following Terms & Conditions.

Products & Pricing

All product information, specifications, pricing, stock availability, and product details displayed on this website are subject to change without prior notice. Product images are for illustrative purposes only and may vary from the actual products supplied.

Orders & Payments

All orders are subject to acceptance and confirmation by Rishabh Steels. Payment terms shall be communicated at the time of order confirmation.

Interest @ 24% per annum will be charged on all overdue payments beyond the agreed due date.

Delivery & Transportation

Delivery timelines are estimates only and may vary due to transportation, supplier availability, weather conditions, or other unforeseen circumstances.

Rishabh Steels shall not be responsible for any shortage, loss, damage, or delay during transit after the goods have left our godown or warehouse.

Intellectual Property

All content, logos, graphics, images, text, and materials available on this website are the property of Rishabh Steels and may not be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

Rishabh Steels shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of products.

Jurisdiction

All transactions, invoices, disputes, and legal proceedings shall be subject to Hyderabad Jurisdiction only.

Changes to Terms

Rishabh Steels reserves the right to modify or update these Terms & Conditions at any time without prior notice.

Refund & Return Policy

At Rishabh Steels, customer satisfaction is important to us. Please read our Refund & Return Policy carefully before placing an order.

No Returns or Exchanges

Goods once sold will not be taken back or exchanged under any circumstances.

Customers are requested to verify all specifications, quantities, dimensions, and requirements before confirming their orders.

Transit Loss or Damage

Rishabh Steels shall not be responsible for any shortage, loss, theft, or damage occurring during transit after the goods have left our godown or warehouse.

Incorrect Product Supply

In the event of an incorrect product being supplied by us, customers must notify us within 24 hours of delivery with supporting photographs and invoice details for review.

Refund Eligibility

Refunds, where approved under exceptional circumstances solely at the discretion of management, shall be processed through the original mode of payment.

Final Decision

The decision of Rishabh Steels regarding any refund, replacement, or claim shall be final and binding.

Privacy Policy

Rishabh Steels is committed to protecting the privacy of visitors and customers using our website.

Information We Collect

• Name
• Phone Number
• Email Address
• Company Name
• Delivery Address
• Project Requirements
• Any information submitted through contact forms, WhatsApp, email, or phone inquiries

How We Use Your Information

• Respond to inquiries and quotation requests
• Process orders and deliveries
• Provide customer support
• Improve our products and services
• Maintain business records
• Comply with legal obligations

Information Sharing

Rishabh Steels does not sell, rent, or trade customer information.

Information may be shared with logistics providers, payment service providers, and government authorities when required by law.

Data Security

We implement reasonable security measures to safeguard personal information against unauthorized access, misuse, alteration, or disclosure.

Third Party Links

This website may contain links to external websites. Rishabh Steels is not responsible for the content or privacy practices of such third party websites.

Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page.

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve website functionality, performance, and user experience.

How We Use Cookies

• Improve website functionality
• Understand visitor behavior and website usage
• Enhance website performance
• Remember user preferences
• Improve customer experience

Types of Cookies We Use

Essential Cookies: Required for website security and core functionality.

Analytics Cookies: Used to understand visitor interactions and improve website performance.

Functional Cookies: Help remember user preferences and settings.

Managing Cookies

Most web browsers allow users to view, delete, block, and manage cookie preferences. Please note that disabling cookies may affect certain website features and functionality.

Third Party Services

Our website may use third party services such as Google Analytics, Google Maps, WhatsApp integrations, and embedded content, which may place cookies according to their own policies.

Consent

By continuing to use this website, you consent to the use of cookies in accordance with this Cookie Policy.